Neom Luxury Organics Refresh room spray from

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Neom Luxury Organics
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Sicilian Lemon & Fresh Basil

Refresh is a clean and cheerful blend which enlivens the body and recharges the soul. A fantastic morning pick-me-up boost without the caffeine to kick start your day or freshen your home.

Made from a simple blend of organically certified essential oils, spring water and pure grain alcohol they are 95% organic and free from harsh preservatives, so they will not pollute your lungs, home or the environment. Simply spray the mists liberally into the air at home or in the office to create an 'Instant Holistic Treatment'. As you inhale the mood enhancing essential oils, they work to relax, refresh or lift your mood depending on the treatment you choose.

Size:

170ml (5.8 FL.OZ)

Neom's dream was to create products that were as organic as they were effective, as gorgeous and pampering as they smelt divine and perhaps most importantly, as effective as their synthetic counterparts. Neom have created the most incredibly powerful, organic range of luxury bath, body & home fragrance products that all work as treatments to make you feel more relaxed, more energized or even just a whole lot happier - depending on the treatment you select for your mood! The brand also has several celebrity fans – Kylie burns Revitalise before going on stage, Sienna orders in the Moroccan Blush Rose to burn at her parties, Kate Moss uses Real Luxury and Gwyneth loves all of them!

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Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number

The Information We DONT Collect

Credit/Debit Card Information - we use a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site.

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. You can always unsubscribe from our updates at any time.

We may use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging into your account with the username and password you created when you registered with us.

You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.

Shipping Details

Delivery within the UK is a fixed cost of £7.95 per order. Please allow between 1 - 2 working days.

We ship with Fed Ex UK and Fed Ex International offering a service which ensures your goods arrive promptly. When your order is dispatched you will receive an email enabling you to track the status of your consignment online.

In some cases we may be able to arrange next day delivery at an additional cost depending on time of order and destination. Please contact us on +44 191 231 2733 to arrange a next day delivery.

Delivery within the Republic of Ireland is a fixed cost of £14.99 per order. Please allow between 2-4 working days.

Our typical international shipping costs and estimated delivery times are as follows:

Country Cost Delivery Time

Austria
Australia

£32.99
£32.99

1 - 2 Days
1 - 2 Days

Belgium

£16.99

1 - 2 Days

Bulgaria
Canada

£22.99
£16.99

1 - 3 Days
1 - 2 Days

Cyprus

£22.99

1 - 2 Days

Denmark

£16.99

1 - 2 Days

Finland

£16.99

1 - 2 Days

France

£16.99

1 - 2 Days

Germany

£16.99

1 - 2 Days

Greece

£16.99

1 - 2 Days

Guernsey 

£16.99

1 - 2 Days

Italy

£16.99

1 - 2 Days

Jersey
Netherlands

£24.99
£16.99

1 - 2 Days
1 - 2 Days

Norway

£19.99

1 - 2 Days

Portugal

£16.99

1 - 2 Days

Slovenia

£16.99

1 - 2 Days

Spain

£16.99

1 - 2 Days

Sweden

£19.99

1 - 2 Days

Switzerland

£16.99

1 - 2 Days

Highlands & Islands

£14.95

1 - 2 Days

USA

£24.99

1 - 2 Days

International Customers:

It is important to note that you may have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your Kiara Boutique Ltd invoice. Please check the Fed Ex website for more information about international charges if you are unsure. Please note that in Canada you will always be liable to pay import duties and taxes over a value of 60 Canadian Dollars.

What if I want to cancel my order before I have received it?

The United Kingdom's Distance Selling Regulations give you have the right to cancel your order and receive a full refund. For orders that are 'Awaiting Dispatch' it may be possible to cancel your order before it is dispatched. Please contact us at info@kiaraboutique.com as soon as possible after placing the order. If your order has already been shipped please follow the instructions for What if I want a refund? Please be aware that you cannot cancel orders for earrings and swimwear.

What if I want a refund?

You are entitled to a refund or an exchange if you return your item in perfect condition within 7 days. If you are not satisfied with your purchase for whatever reason (even if you simply change your mind) we will offer you a refund or an exchange.

Fill in your pre-printed Returns form indicating which items you are returning and wish to be refunded for. Place this form in the parcel you are returning to us along with the items. If the items are returned to us within 7 days in perfect condition with all labels and tags attached we will refund you via the original method of payment within 10 days of us receiving the goods.

Please send via recorded delivery and retain proof of postage.

Please be aware that earrings and swimwear are non-returnable for an exchange or refund unless faulty.

What if I want to exchange an item?

Fill in your pre-printed Returns form indicating which items you are returning and wish to exchange, including the details of the item you wish to receive in exchange. Place this form in the parcel you are returning to us along with the items. If it is not a straight forward exchange for a different size or colour of the same item, please also email or call us and we can advise you accordingly.

Please send via recorded delivery and retain proof of postage.

What if my item is faulty and I don’t want to pay the postage to return it?

You are entitled to a refund or an exchange if you return faulty items within 30 days. Fill in your pre-printed Returns form indicating which faulty items you are returning and if you want a refund or the item replacing. Place this form in the parcel you are returning to us along with the items. Also include a copy of your postage receipt so we are able to refund your postage costs. Once we have established that it is a manufacturing fault we will refund you via the original method of payment (plus postage costs) as soon as possible after we have received the goods. In some cases this may take longer than our usual refund time of within 10 days depending on the brand and the fault. Please send via recorded delivery and retain proof of postage.

Where do I return my items?

Returns Department
Kiara Boutique Ltd
12 Hood Street
Newcastle upon Tyne
Tyne and Wear
NE1 6JQ

What do I do if I have received an incorrect item?

Fill in your pre-printed Returns form indicating which incorrect items you are returning, including details of the items you should have received. Place this form in the parcel you are returning to us along with the items. Also include a copy of your postage receipt so we are able to refund your postage costs. If the items are returned to us within 7 days in perfect condition with all labels and tags attached we will refund you via the original method of payment (plus postage costs) within 10 days of us receiving the goods.

Please send via recorded delivery and retain proof of postage.

If you wish to exchange an item for any reason (other than if it is faulty) the customer is responsible for the shipping costs to return the item back to us. Once we have received your returned item UK customers WILL NOT be charged the postage costs to then have the exchanged item delivered to them. International customers WILL be charged standard shipping costs to have the exchanged items delivered to them. 

This returns policy does not affect your statutory rights.
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*Note: when trying on items of clothing do not remove labels. Please ensure that you are not wearing a perfume.